Spring is coming!

Time for a spot of gardening...with seeds and flowers that open...

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Very special gardening set, imaginative play!

Gift wrap service

For a more personal touch and only £3.25 per item, we will gift wrap your purchase in tissue paper with a ribbon/raffia and attach your personalised message as required.

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Information

CUSTOMER SERVICE:

Providing excellent service as well as unique products: 
              
We are a small business who pride ourselves in providing a friendly, personal service and efficiently dealing with our valued customers to treat them as we would expect to be treated ourselves. We may not be available 24/7 like the webpage however if you need to contact us please do send us an email and we will reply asap. Your business is important to us.      

Placing an order:
               
The easiest way to place an order is right here on our website. Browse our online store any time day or night and add items to your shopping basket as required. Simply then proceed to checkout to complete your order. 
                                         
If you would prefer, email us to process your order or indeed to clarify any questions you may have. We can always call you to discuss if preferablle.               
                                         
Privacy Policy:
                  
We believe everyone deserves privacy, therefore we confirm that we will only collect and store your details which are absolutely necessary for our own use, to process your order efficiently. We do not sell, rent or share your details with any third parties whatsoever, other than for payment and delivery purposes. We will keep you up to date with our products and services, however you have the right to contact us at any time to have your details removed immediately from our database.      
                                     
FAQ's:

Do you have a brochure you can send me?
Our brochure is only available online, this enables us to keep our printing costs down and pass the savings onto you through our competitive prices.

Gift Wrap Service:

Let us wrap your purchases for you to save you time. We will use layers of tissue paper with beautiful ribbon or raffia, add your personalised gift message and then send your present directly to your friend(s)/family. This service costs just £3.25 per order.

Feedback:

We welcome feedback on our products, service or website. If you have any comments please do not hesitate to contact us, we value your custom.

 

TERMS AND CONDITIONS:

Delivery:

When items are in stock we aim to have delivered them to their destination within three to five working days, using our standard delivery service. If you order through our website we will advise you when your order has been dispatched. We hope there will not be any delays, but should this happen, we will contact you to discuss your requirements and make alternative arrangements as necessary.

Should you have any special requests (ie: delivery for a birthday) please make this known to us when placing your order.

Individual products will usually be noted when stock is low or delays are expected. Please note lead times for special commission work.

Deliveries are available within the United Kingdom and a charge of £4.25 (standard delivery) per order will be made to cover postage and packaging costs. We do not offer a next day delivery service unless requested and agreed directly with us at the time of order.

Please contact us regarding arrangements to send deliveries to other parts of the world as in this instance postage will be charged at cost.

We offer a free delivery service in Truro, Cornwall for our local customers. Simply select 'collection' at checkout and we will deliver your order to your doorstep for you.

Payment:

Payment is due on ordering and will be through Paypal which also accepts various cards if you do not hold an account. We chose this platform as it is well known and secure. A receipt will be despatched with your goods unless it is a present being sent direct, in which case the receipt will be sent separately to you. We are not VAT registered.

Cancellation:

If you should wish to cancel your order, you may do so by sending an email. You will be refunded immediately. Please note however that personalised special commission orders cannot be cancelled or amended due to the specific nature of the products.

Returns policy and guarantee:

Should your order be unsuitable or you are not completely satisfied for any reason, we will gladly offer an exchange or refund, provided your returns are unused, in original packaging and a resellable condition. Returns will only be accepted if notified and returned to us within 28 days from the date of purchase. Please note you will be required to arrange and pay for the postage costs of the returned item.

Sale items however only have a 7 day return policy to enable us to process the return and put it back into the sale before the sale ends. 

Replacement for exchange of damaged goods will not be dispatched until the original order has been received back by Little Living. In this instance Little Living will refund the return postage costs, however we would recommend using recorded delivery and keeping proof of postage.

General Information:

Prices are valid as stated on our website and we reserve the right to alter these at any time. We also reserve the right to alter any design should we feel it will improve our products. Every care has been taken to describe and portray items (particularly design and colour) accurately using current imaging techniques but slight variation in actual goods may occur.

Little Living's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Little Living to the customer. Little Living shall not be liable for any consequential loss whether this arises from breach of duty in contract or in any other way. Little Living cannot accept any liability for a failure to comply with specific instructions supplied with the products.

Your statutory rights are not affected by the above statements.

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FREE DELIVERY IN TRURO

Simply select 'collection' at checkout, from the drop down menu and the postage cost will be removed. Your parcel will then be delivered personally.

Featured Product ....

Our very special woodland tea set for just £23.00 complete with carry case.

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DREAMY NIGHTWEAR COMING SOON

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Break